We want to ensure that you are 100% happy with your purchase from our shop.
14-day satisfaction guarantee!
You can request a refund for a purchase within 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
When requesting a refund, we’d appreciate you taking a moment to let us know why. We’re always looking to improve, so please include details about the reason for your refund request.
Refund processing times
We submit the refund within 1-2 working days and make every attempt to process it as quickly as possible. You get an email notification when the refund has been made. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.